Refund Rules

Refund Rules
If you are not satisfied with any of our service or product features, feel free to contact us. We are so happy when you choose our products and also feel thankful when you contribute to us your comments which will make us complete and develop our products/ services to become better. We are willing to help you make your refund within 30 days from the date of your purchase.

Important Notes:
All refund requests submitted after 30 days are not accepted
Check our demo and description of products before purchasing them
The refund has not covered the fee of customized work, installation fees, support fees, conflicts resolution
After the refund process is completed, please make sure that our themes are removed from your website, no our products/ services on refund requests are using, too.

Some cases of refund may not be given:
If the product is as described and work properly the way it should, the refund will not be accepted in some cases like the following:

  • Product does not work properly
  • You do not have enough expertise to use the product
  • The product did not meet your expectation
  • The product is purchased by your mistake
  • You simply change your mind after purchasing it
  • Need to install more than one website
UK Office
Office S16
Tanfield Lea Business Centre
Stanley
County Durham
DH8 7DB
United Kingdom
 

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